Our services

DTC OFF

20 credits

Exceptional treatment of a fault code only after mandatory diagnosis and root-cause repair.

DTC OFF must never be used to conceal an active fault. The code, triggering conditions and root cause are diagnosed, and all necessary repairs must be completed before any limited, justified software treatment is considered.

What this service delivers

Diagnosis before action

The code and its contextual data are analysed first.

Minimal scope

Only specifically agreed DTCs may be considered.

Safety retained

Critical faults and protection functions are not hidden.

How the service works

  1. 1

    Request review

    Read all DTCs, freeze-frame data, measurements and history.

  2. 2

    Custom preparation

    Identify and document correction of the mechanical or electrical root cause.

  3. 3

    Validation and delivery

    Only if justified, apply targeted treatment and run full post-flash diagnostics.

Requirements

  • The root cause identified and corrected.
  • A diagnostic report and contextual data.
  • Exact code, ECU and vehicle modifications documented.

Frequently asked questions